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Infrastructure Support

Emails down. Lost data. Error screens. A lot can go wrong in the world of IT and when it does you want someone you can rely on to respond and resolve quickly.

With us as your IT partner you’ll get a single point of contact and options to communicate with us in whatever way suits you best including:

  • Phone
  • Email
  • SMS
  • WhatsApp
  • Support tickets
  • In person

Furthermore, we promise you’ll never have to deal with:

  • Long hold times
  • AI chatbots
  • Support centres outside the UK
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Working with industry leaders in Infrastructure Support

  • Dell Logo
  • Hewlett Packard Logo

Infrastructure Support We can help you with:

  • Installation of new infrastructure
  • Pro-active Maintenance of current infrastructure
  • Custom Built Machines
  • Disaster Recovery and Business Continuity
  • MDM platform for Mobile devices

Infrastructure Support FAQs

How long do we have your equipment if it needs to be taken away?

If for any reason we need to take your equipment away to resolve any issues, we aim to have it back to you within 2 working days.

If we cannot meet this schedule we will contact you to make alternative arrangements.

Do we look after mobile devices?

Yes, we look after all devices inside the organisation no matter the make, model or OS (operating system) i.e., Apple, Android and Microsoft etc.

Do we provide a backup solution?

Yes, we utilise our ultra secure, off-site backup platform to make sure your data is as safe is it can be. Using an incremental backup solution, we keep all your data safe whilst keeping your network consumption low.

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Infrastructure Support Case studies

Here’s some examples of how we’ve helped others with their infrastructure support issues.

3sixtywraps Logo White 3SixtyWraps had 2 employees when we started to support them. We met with them and discussed options for an increase of infrastructure once they started to grow. Read in full
Gillians Blinds Logo White Gillians Blinds had downsized and needed an IT company to come in and advise them on how to move the company forward and replace redundant technology that posed a security risk. Read in full
Phew Logo White Padded Phew had an established infrastructure in place, but where looking to replace the current IT encumberment. Read in full